Attorney & Practice Group Chair Cindy Walden talks about the benefits of Paula’s resilience programs!
LAWYER STRONG® RESILIENCE & BURNOUT PREVENTION PROGRAMS
Our Lawyer Strong® Resilience & Burnout Prevention Programs include a set of empirically supported skills that help to build the following capacities:
- The ability to turn off “thinking like a lawyer” by cross-examining, challenging and reframing counterproductive thinking
- Developing a mindset that promotes innovation
- Developing a mindset that perceives stress as a challenge and not a threat
- Identify thinking traps and to more quickly understand where you have control or influence in a situation so you can take purposeful action
- Develop self-efficacy – the type of confidence that is highly correlated with resilience
- An increased ability to connect to helpful resources
- The ability to maintain strong, high-quality connections and relationships
- Identifying sources of meaning at work and outside of work
- Knowing your top strengths and how to apply those to challenges and stressful situations
- Finding sources of energy in order to prevent or slow the onset of burnout
- The ability to tolerate change, stress and uncertainty more effectively
- Higher levels of well-being/engagement and lower levels of burnout
- Healthier coping strategies
- Increased trust and social support
- Tools to help you develop into a more well-rounded leader
BURNOUT PREVENTION & RESILIENCE SERVICES
“Paula’s Blueprint for Stress Resilience” presentation was very well received by our staff, lawyers and clients. Paula is an engaging and compelling speaker. Her personal stories and presentation on burnout and stress management was very memorable.” Tiffany D. Soucy, Counsel, Professional Development at Blakes
We offer a variety of resilience, burnout prevention and well-being programs that are customized to match the needs, culture and goals of your firm or organization.
Live keynotes and workshops that typically range in length from 60 minutes to 1/2 day, with 90 minutes to 2 hours being most typical. Participants have the opportunity to practice using each skill through practical exercises and short examples or case studies. Research on best practices for teaching resilience at work finds that live group workshops plus individual coaching sessions produce the longest lasting results for organizations. As such, clients have the option to add additional 1:1 or small group coaching sessions after the general workshop concludes. The number of coaching sessions can be increased as needed to accommodate demand.
This is a list of the types of programs we most frequently present:
RESILIENCE & STRESS/BURNOUT PREVENTION: This is our signature program. The National Task Force Report on Lawyer Well-Being has increased the legal profession’s awareness about the lack of thriving among lawyers. Key to that message is starting the conversation about sources of stress in the legal ecosystem and what this means for key stakeholders, particularly lawyers. Paula experience with burnout is what prompted her to leave her own law practice and study the effects of burnout and stress, and she talks about what that experience was like, and how resilience tools have helped her cope since. Participants will leave with a clear understanding of what causes burnout, its warning signs, the link between burnout and increased rates of errors, the burnout formula and concrete steps lawyers and firms can take to address the issue.
BUILDING RESILIENT TEAMS: A core component of resilience is developing high-quality relationships and teams. Most recently, a study described in Harvard Business Review found that lawyers are the loneliest professionals, followed closely by engineers and research scientists. The health impact of loneliness is equivalent to smoking 15 cigarettes a day. Further, given the complex and global nature of legal work today, collaboration and team building are essential in law firms. In this program, participants will practice a hands on team building exercise and then will discuss the core components of resilient teams with additional skills practice. Participants will also leave with an understanding of how to spot potential burnout issues in team members and how to address it.
RESILIENT INNOVATION: Innovation is now critical for law firm and legal practice survival, yet the process of innovating is naturally filled with failures and missteps. As a result, it can be difficult for firms to achieve buy-in from skeptical, risk-averse attorneys. Paula and her colleague, Tom Heffner, will teach participants the keys steps in human centered-design. Participants will then deploy those skills toward solving an actual firm or legal profession challenge. In some programs, attorneys and their clients work together through this process to solve key client-related challenges. Participants will also leave will key resilience tools to help ensure the innovation process stays on track.
CLIENT-FACING EVENTS: Law firms often ask Paula to speak to their clients on both burnout prevention and resilience topics. Many law firms service large companies whose employees are experiencing a great deal of change, stress, burnout and disengagement. Not only does this provide a nice networking opportunity for firms and their clients, but clients also appreciate that their firm is addressing their challenges from a holistic framework, beyond just focusing on legal concerns.
LAW FIRM ADMINISTRATION COURSES: Embedding resilience into your firm or organizational culture starts with the leadership at the top. Paula often teaches a shorter, executive style course to law firm administration to build buy-in, awareness and support among law firm and organizational leadership.
RESILIENCE COURSES FOR SPOUSES & FAMILY MEMBERS: Paula was privileged to help pilot the Army’s resilience training course for spouses. Key family members and friends of attorneys often see problems happening early, but lack the tools to know what to do. In addition, having a common “resilience language” helps family members generally deal with stressors in a more healthy way.
ONLINE & ON-DEMAND TRAINING & SKILLS REFRESHER VIDEOS: Paula helps firms to develop their own resilience “Intranet,” which includes videos of Paula demonstrating key skills, sample exercises attorneys can do on demand, case studies/examples, and a library of articles, books and resources. Firms may choose to grant access to attorneys and other professionals firm-wide, or use this as a perk for those who express an interest in these topics after one of the more general workshops.
PARTIAL LIST OF CLIENTS:
Walgreen & Co. legal department
TD Bank legal department
Ontario Power Generation legal department
K&L Gates LLP
Quarles & Brady LLP
Goodwin Procter LLP
Fish & Richardson LLP
Holland & Hart LLP
Steptoe & Johnson
O’Melveny & Myers LLP
Schwabe Williamson & Wyatt
Drinker Biddle & Reath
Blake Cassels & Graydon LLP (“Blakes”)
Women General Counsels of Canada organization
The Department of Defense
Harvard Law School
American Bar Association
Attorneys’ Liability Assurance Society (“ALAS”)
Professional Development Consortium (“PDC”)
National Association for Law Placement (“NALP”)
If you are interested in talking to Paula about how these services may benefit your firm or organization, please contact Paula at (414) 477-8697 or via our contact form.